Privacy Policy

This Privacy Policy describes how Travejar Tourism LLC ("we", "our", or "us") collects, uses, and protects your personal information when you use the services offered through uaevisasonline.com.

uaevisasonline.com is owned and operated by Travejar Tourism LLC, a legally registered and licensed travel and tourism company based in Dubai, United Arab Emirates, under Commercial License No. 1115447 issued on November 9, 2022.

By accessing or using our services, you agree to the collection, use, and handling of your personal data in accordance with this Privacy Policy.

1. Purpose of Data Collection

We collect personal data solely for the purpose of providing and improving the following services:

• UAE visit visa application assistance
• Travel and tour package bookings
• Customer service and ongoing support

We collect only the information necessary to fulfill your request and comply with applicable legal obligations.

2. Types of Information Collected

We collect two types of data:

Personal Information

Includes:

• Full name
• Email address
• Phone number
• Passport details
• Nationality and residency information
• Supporting documents for visa processing (photograph, visa pages, etc.)

Technical Information

Collected automatically through cookies and analytics tools:

• IP address
• Device type, browser version
• Access logs
• Website navigation behavior

3. Use of Collected Data

We use your data to:

• Process visa applications and deliver requested services
• Respond to inquiries and provide customer support
• Improve our website’s functionality and user experience
• Fulfill legal, regulatory, or compliance obligations

4. Data Storage & Retention

Your data is stored securely on encrypted servers with restricted access. We retain your personal data only as long as necessary to:

• Complete requested services
• Meet legal requirements
• Resolve disputes and enforce agreements

Once no longer required, data is securely deleted or anonymized.

5. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties.

Your data may be shared only with:

• UAE immigration and government authorities (for visa processing)
• Payment service providers (e.g., Stripe)
• Verified travel and support partners under confidentiality agreements
• Legal authorities if required under UAE law

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Improve site performance
• Analyze anonymous user behavior (e.g., via Google Analytics)

You may control cookie settings via your browser. Disabling cookies may limit certain website features.

7. Microsoft Clarity

We utilize Microsoft Clarity to understand user interactions (clicks, scrolls, etc.) and improve the user experience. This tool uses anonymized data through session recordings and heatmaps. No personally identifiable information is collected.

By using our website, you consent to data processing by Microsoft Clarity as described in Microsoft’s Privacy Statement.

8. Your Rights

You have the right to:

• Request access to your personal data
• Correct or update inaccurate data
• Request data deletion (subject to legal obligations)
• Opt-out of marketing communications at any time

To exercise any of your rights, please contact us at [email protected].

9. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no online system can guarantee absolute security.

10. External Links

uaevisasonline.com may include links to third-party websites. This Privacy Policy does not cover the data practices of external websites. We recommend reviewing their policies independently.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Effective Date." Continued use of the website constitutes your acceptance of any updates.

12. Legal Disclaimer

Travejar Tourism LLC is a private travel agency and not affiliated with any UAE government authority. We provide visa assistance and support services, but do not have authority to approve or reject visa applications. All approvals are at the discretion of UAE Immigration.

Our Commitment to Privacy

We value your trust and are committed to handling your personal data with the highest standards of security and confidentiality. Our goal is to make your UAE visa application process smooth, transparent, and secure—with expert guidance every step of the way.