Terms & Conditions

Welcome to uaevisasonline.com

By accessing or using this website, you agree to be legally bound by the following Terms and Conditions. Please read this document carefully before using any service.

1. Parties Involved

These Terms & Conditions ("Terms") form a binding agreement between you (the user) and the operator of uaevisasonline.com, which is:

• Company Name: Travejar Tourism LLC
• Commercial License No.: 1115447
• Trade License Number: 1835447
• License Issued On: November 9, 2022
• Registered Office: Dubai, United Arab Emirates

These Terms apply solely to the use of uaevisasonline.com, including its website, subdomains, and associated services. These Terms do not cover third-party services or websites linked through this platform.

2. Acceptance of Terms

By using this website or any of its services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please discontinue using the site.

3. User Responsibility

Accessing and using uaevisasonline.com without reviewing these Terms will be considered your own responsibility. The company is not liable for consequences resulting from unawareness or misunderstanding of these conditions.

4. Visa Processing Time

• Express visa applications are typically processed within 24 working hours.
• If your express visa is not approved within this time, you may request a refund of the express service charge.
• Visa processing timelines are based on standard schedules issued by UAE Immigration and may be extended in rare cases.

Working hours: 8:00 AM to 6:00 PM Gulf Standard Time (GST)

Weekends (non-working days): Saturday & Sunday Applications submitted after working hours or on weekends are processed on the next working day.

5. Travel Disruptions

uaevisasonline.com will not be responsible for any travel delays, flight cancellations, or hotel booking issues caused by visa processing delays or rejections.

6. Privacy Policy

uaevisasonline.com collects and uses personal data (such as your name, email, phone number, passport details, nationality, and photograph) solely for visa processing and related communication.

• All information is treated as strictly confidential.
• Credit card details are not stored on our servers.
• We do not sell, trade, or share personal information with third parties.

Use of the site also indicates acceptance of our [Privacy Policy].

7. Pricing and Payment Policy

• Prices listed on the site are subject to change prior to order confirmation.
• After submitting your order, prices may be adjusted due to government fees, exchange rates, or unforeseen administrative changes.
• Payments are accepted through secure gateways using Visa, MasterCard, or other supported methods.
• All transactions require authorization from the card-issuing bank. Failure to authorize payment will result in cancellation or delay of service.

8. Refund Policy

• Visa approvals are at the sole discretion of UAE Immigration.
• In case of rejection, visa fees are non-refundable.
• If incorrect documents or application errors are submitted by the user, a processing and typing fee of USD 73 will be deducted from the refund.

9. Refund for Urgent Visa Applications

If your urgent visa application is not processed within 24 working hours, you may request a refund of the urgent service fee (USD 50).

• The standard visa application fee is non-refundable.
• Refund requests must be made through our support team with your application reference number.

10. Contact & Company Information

• Company Name: Travejar Tourism LLC
• Registered Office: 106, Building-4, Al Suq Al Kabeer, Opp. Concorde Palace Hotel, Dubai, UAE Dubai, United Arab Emirates